Filipino administrative professional reviewing documents while working at a computer.

Back Office Outsourcing in the Philippines

BACK OFFICE SERVICES

Dedicated offshore professionals who handle your document processing, follow-up and daily administration, so your in-house team can focus on growth.

Back-Office Work We Take Off Your Plate

WHAT WE HANDLE

  • Document processing and data entry

  • Follow-up on open requests, cases and outstanding items

  • Record keeping, filing and order administration

  • Day-to-day administrative tasks that keep operations moving

Filipino administrative professional reviewing documents while working at a computer.

YOUR TEAM

Filipino business professionals collaborating during a team meeting in a modern office.

  • Talented professionals selected to support your in-house team

  • Dedicated staff focused on your processes and priorities

  • Unresolved issues escalated to your managers by phone, trouble ticket or email

  • Schedules aligned with your local time zone, during business hours and beyond

A Dedicated Team Working as Part of Yours

WORKSPACE AND TECHNOLOGY

Ready to Work from Day One

  • Modern workspaces in central Makati, with convenient public transport access

  • Assistance sourcing hardware, including VoIP equipment, PBX systems and headsets

  • Reliable, dual-connected fiber internet through gold-rated partners

  • Integration with your existing VoIP phone system using your SIP credentials

WHY MSA OUTSOURCING?

Why Businesses Choose MSA Outsourcing

Man working in a Philippines outsourcing call center, wearing a headset and typing on a computer.
  • Lower staffing and operating costs without compromising quality

  • Skilled, English-speaking professionals based in the Philippines

  • Experienced leadership with a strong understanding of US client needs

  • Employer of Record (EOR) hiring options, without the need to establish your own Philippine legal entity