Offshore Staffing Services | Hire Dedicated Remote Employees in the Philippines
Build your offshore team in the Philippines with dedicated remote employees who work as an extension of your business. MSA Outsourcing provides offshore staffing and customer support outsourcing services, helping you recruit, employ, and support skilled professionals with the infrastructure and ongoing support your business needs to grow efficiently.
Offshore staffing or dedicated remote employees
Customer support or call center services
Back-office and administrative support
Employer of Record (EOR) services
Our Offshore Staffing Services
Dedicated Offshore Staffing
Starting from $500 per week
Philippine Office & Staffing Infrastructure
—We provide the office space, equipment, internet connectivity, and technology infrastructure your offshore team needs to work effectively
AI-Powered Customer Support
— We assist you find the tools and technology needed to streamline customer support, including AI-powered solutions that can help improve response times and handle routine customer inquiries.
Inbound & Outbound Call Support
— Our dedicated remote employees can handle inbound customer calls, follow-up calls, and other phone-based support using your existing VoIP system
Dedicated Customer Support Staff
— Hire dedicated remote employees in the Philippines to provide reliable customer support services as an extension of your team. Your staff can be trained to follow your processes, systems, and customer service standards
Live Chat & FAQ Support
— Your dedicated remote employees can manage live chat, create and maintain customer FAQs, and provide timely online support using your systems and processes
Back-Office & Administrative Support
— Add dedicated remote employees to handle document processing, data entry, follow-up tasks, administrative work, and other back-office outsourcing services responsibilities that support your in-house team
Flexible Business Support
— Scale your offshore team around your business needs. We help you add skilled remote employees for customer support, administrative, technical, and other business functions while maintaining greater control over your staffing costs
Escalation & Tier 2 Support
— Our dedicated support staff can work alongside your management or escalation team to identify, document, and escalate unresolved customer issues by phone, ticket, or email
Reliable IT & Internet Infrastructure
— Your offshore team is supported by reliable internet connectivity, business-grade equipment, and the technology infrastructure needed to maintain consistent day-to-day operations
Flexible Support Hours
— Choose support hours that fit your business needs and time zone, including standard business hours and extended coverage when required
Why Choose MSA Outsourcing?
Build your offshore team with a Philippines-based partner that understands staffing, customer support, and day-to-day offshore operations.
Experienced Philippines-Based Team
Build your offshore team with a Philippines-based partner that understands recruitment, staffing, customer support, and day-to-day offshore operations.
Dedicated Remote Employees
Your offshore employees work as an extension of your business, following your processes, systems, and customer service standards.
Flexible & Scalable
Start with the support you need today and expand your offshore team as your business grows.
Ongoing Support
We provide the office infrastructure, technology, and operational support needed to help your remote team work effectively.
Build with confidence.
MSA Outsourcing brings years of experience helping businesses build and manage dedicated offshore teams in the Philippines.
Ready to build your offshore team in the Philippines?
Tell us about the roles you need, the number of employees you're looking for, and your business goals. Our team will review your requirements and help you determine the right offshore staffing solution for your business.